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146146

"COULD NOT ADD TICKET TO CART, PLEASE TRY LATER!!" when using TICKET VARIATIONS & OPTIONS Addon (BDD Error)

Everything works fine but as soon as i use the Ticket Options and Variation Addon i get the “COULD NOT ADD TICKET TO CART, PLEASE TRY LATER!!”. after having followed your debugging method i descoveder in my server logs this errors :

mod_fcgid: stderr: Erreur de la base de donnxc3xa9es WordPress Column ‘variation_id’ cannot be null pour la requxc3xaate REPLACE INTO `wp_wc_order_product_lookup` (`order_item_id`, `order_id`, `product_id`, `variation_id`, `customer_id`, `product_qty`, `product_net_revenue`, `date_created`, `coupon_amount`, `tax_amount`, `shipping_amount`, `shipping_tax_amount`, `product_gross_revenue`) VALUES (58131, 146264, 107639, NULL, 2320, 1, 60.000000, ‘2019-03-19 17:26:13’, 0.000000, 0.000000, 0.000000, 0.000000, 60.000000) faite par do_action_ref_array(‘action_scheduler_run_queue’), WP_Hook->do_action, WP_Hook->apply_filters, ActionScheduler_QueueRunner->run, ActionScheduler_QueueRunner->do_batch, ActionScheduler_Abstract_QueueRunner->process_action, ActionScheduler_Action->execute, do_action_ref_array(‘wc-admin_import_order’), WP_Hook->do_action, WP_Hook->apply_filters, AutomatticWooCommerceAdminReportsSync::orders_lookup_import_order, AutomatticWooCommerceAdminAPIReportsProductsDataStore::sync_order_products, referer: https://fvp-moto.ch/wp-cron.php?doing_wp_cron=1573645794.1682190895080566406250

Woocommerce Version 3.8.0
EventON : 2.7.3
EventON – Event Tickets : 1.7.10
EventON – Ticket Variations & Options : 0.6

Best Regards

BY: Sébastien Guenat - Nov 13,2019 AT 5:13AM - 5 years ago
    • Sébastien Guenat Nov 13,2019 AT 7:35AM - Posted 5 years ago - #146199

      I don’t know if you had time to already check it, but i found out that the “Ticket price (€) (Required*)” was empty for some reason, i think it came because I was working on the woocommerce variations first, then i had to delete them to be able to work with your addon, then i did this the even didn’t catch up the simple price again…

      This is just what i think happened. because now I’ve put some random number in that Ticket price (€) (Required*) box again it works perfectly.

    • Artem Nov 13,2019 AT 9:10AM - Posted 5 years ago - #146248

      Hello,

      Ticket price is required by WooCommerce. When adding variations you need to put 0.00 as Ticket price: https://docs.myeventon.com/documentations/how-to-setup-and-get-started/

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