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171568

Google structure data tool Error 2020-04-14T19:00:00 (startDate 2020-04-14T19:00:00 is missing a time zone. Date should be in ISO 8601 forma

Google structured data tool error on statedate

2020-04-14T19:00:00 (startDate 2020-04-14T19:00:00 is missing a time zone. Date should be in ISO 8601 format (including timezone).)

BY: Jennifer Mateo - Apr 7,2020 AT 4:51PM - 4 years ago
    • Jennifer Mateo Apr 7,2020 AT 4:52PM - Posted 5 years ago - #171569

      Thank you for your time!

    • Artem Apr 8,2020 AT 3:00AM - Posted 5 years ago - #171596

      Hello,

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • Ashan Perera Apr 9,2020 AT 9:19AM - Posted 5 years ago - #171845

      This is an odd case. The same time formats show NO errors on our website. But only in your website.

      I wonder if there are other plugins or your theme is passing some SEO data that cause this. Try deactivating your plugins and switching your theme and see if this goes away. 

      This is the link to google structured data test page on your site https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fsilverliningsrecoverycenter.com%2Fevents%2Ffamily-addiction-treatment-support-group%2F

    • Jennifer Mateo Apr 9,2020 AT 8:36PM - Posted 5 years ago - #171923

      Hello, I deactivated all plugins and themes.  (used the default 2020 theme) and ran they test again see attached for results.  I’m actually getting 6 errors instead of 1 after testing with all themes and plugins deactivated.   This is only happening on the reoccurring event.

       

    • Jennifer Mateo Apr 9,2020 AT 9:01PM - Posted 5 years ago - #171925

      I have additional information.  I ran a test and have noticed the schema error only occur when a virtual location is selected.  If a physical location is selected the error does not occur.

    • Artem Apr 11,2020 AT 2:06AM - Posted 4 years ago - #172016

      You are correct. It seems that the problem is indeed in Virtual Location. I contacted our main developer about this.

    • Ashan Perera Apr 15,2020 AT 1:28PM - Posted 4 years ago - #172698

      here is a patch fix to resolve this issue

      All the places the code need changed are marked in the screeshot.

    • Jennifer Mateo Apr 26,2020 AT 6:39PM - Posted 4 years ago - #174420

      Thank you very much for this fix, it tests with no errors.  Requesting a reindexing by Google (fingers Crossed)

    • Artem Apr 27,2020 AT 12:54AM - Posted 4 years ago - #174422

      Hi Jennifer,

      Glad we could help!

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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