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185459

When enabling "Sold Individually" customers can not add the ticket to cart.

error: Quantity of zero can not be added to cart!

Video of the error can be found here: https://www.loom.com/share/563986789b55457cb7c10036e5c2ba22
Disabling "Sold Individually" fixes the problem. However we

BY: Thomas Gallagher - Jul 11,2020 AT 2:51PM - 5 years ago
    • Thomas Gallagher Jul 11,2020 AT 2:53PM - Posted 5 years ago - #185460

      Note: I received this error from my website

       

      Current theme: My Listing Child Theme (version 1.0)
      Current plugin: EventON – Event Tickets (version 1.8)
      PHP version 7.4.0

      Error Details
      =============
      An error of type E_ERROR was caused in line 139 of the file /www/sweatnet20_616/public/wp-content/plugins/eventon-tickets/eventon-tickets.php. Error message: Uncaught Error: Class ‘evotx_functions’ not found in /www/sweatnet20_616/public/wp-content/plugins/eventon-tickets/eventon-tickets.php:139
      Stack trace:
      #0 /www/sweatnet20_616/public/wp-content/plugins/eventon-tickets/eventon-tickets.php(111): evotx->includes()
      #1 /www/sweatnet20_616/public/wp-includes/class-wp-hook.php(288): evotx->init(”)
      #2 /www/sweatnet20_616/public/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
      #3 /www/sweatnet20_616/public/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
      #4 /www/sweatnet20_616/public/wp-settings.php(523): do_action(‘init’)
      #5 /www/sweatnet20_616/public/wp-config.php(79): require_once(‘/www/sweatnet20…’)
      #6 /www/sweatnet20_616/public/wp-load.php(37): require_once(‘/www/sweatnet20…’)
      #7 /www/sweatnet20_616/public/wp-admin/admin-ajax.php(22): require_once(‘/www/sweatnet20…’)
      #8 {main}
      thrown

    • Artem Jul 12,2020 AT 2:46AM - Posted 5 years ago - #185474

      Hi Thomas,

      What php version is your web sire running at?

    • Thomas Gallagher Jul 12,2020 AT 4:55AM - Posted 5 years ago - #185506

      Php is version 7.4

    • Artem Jul 13,2020 AT 2:30AM - Posted 5 years ago - #185537

      Please try using this as a temporary solution. We will implement a better solution and release in the next update to tickets addon.

    • Thomas Gallagher Jul 23,2020 AT 8:14AM - Posted 5 years ago - #187207

      Thank you. I think this is resolved.

    • Artem Jul 23,2020 AT 8:34AM - Posted 5 years ago - #187208

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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