Hello,
I’ve got the latest Avada 7 theme, and also the latest version of the main EventOn plugin.
When I create an event, none of the toggle options work, and the date picker does not work, along with most other things.
When I activate another theme like Impreza, or the default WordPress theme TwentyTwenty, all the options work correctly.
Can you please advise when your plugin will be compatible with Avada 7.
Aug 7,2020 AT 5:31AM - 4 years ago -Hello,
The problem is in this JS error:
iris.min.js?ver=1.0.7:5 Uncaught TypeError: (intermediate value).setHSpace is not a function
at h.<computed>.<computed>._create (iris.min.js?ver=1.0.7:5)
at h.<computed>.<computed>.h.isFunction.a.<computed> [as _create] (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:30)
at h.<computed>.<computed>.s (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:30)
at h.<computed>.<computed>._create (wp-color-picker-alpha.js?ver=3.0.1:148)
at h.<computed>.<computed>.h.isFunction.a.<computed> [as _create] (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:30)
at h.<computed>.<computed>._createWidget (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:30)
at new h.<computed>.<computed> (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:30)
at HTMLInputElement.<anonymous> (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:30)
at Function.each (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:2)
at a.fn.init.each (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:2)
at h.<computed>.<computed>._create (wp-color-picker-alpha.js?ver=3.0.1:148)
It seems that EventON is not compatible with Redux’s color picker.
Unfortunately, we are unable to provide support for issues caused by their-party themes or plugins. As they are not our products, we are unaware of how they have been programmed or how it is supposed to work. As such, we recommend you to contact the theme developer and ask them for their assistance in solving the problem. Let us know if you need help with anything else.
We are aware of this issue. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Meanwhile please use ESE as a temporary solution: https://docs.myeventon.com/documentations/use-eventon-shortcode-executor-widget/
please update to latest eventON version 2.9.1 where we have resolved the issue related to widget 🙂
Thanks very much for attending to this, and I hope me raising this has helped your team to further improve your awesome plugin.
Jason
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!