X
192416

Woocommerce Invoice, stop QR code from being inside the invoice and confirmation mail

How can I stop woocommerce to include the cq ticket inside the invoice and also inside the mails?
Need it only as a separate mail.

BY: Christian Friedsam - Aug 31,2020 AT 10:14AM - 4 years ago
    • Artem Aug 31,2020 AT 11:22AM - Posted 4 years ago - #192433

      Hi Christian,

      That would require a modification.

      You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

    • Christian Friedsam Aug 31,2020 AT 12:02PM - Posted 4 years ago - #192449

      Really?

      That is just a snippet to prevent woocommerce to insert the code.

      Do you really wanna charge me for that? Are you shure?

    • Artem Aug 31,2020 AT 12:50PM - Posted 4 years ago - #192487

      Hi Christian,

      What do you mean by ” are you sure “?

      And no, it is not just a snippet. We need to find the hook and disable it how it works.

    • Christian Friedsam Aug 31,2020 AT 11:54PM - Posted 4 years ago - #192514

      Thats what I mean. Its only the hook that has to be disabled by a php snippet inside the function.php.

       

      What I mean by are you sure is, that I bought for two domains your product with a lot of addons, and I hope that this is quite a little support instead of charging me.

    • Artem Sep 1,2020 AT 2:13PM - Posted 4 years ago - #192697

      Hi Christian,

      Provide us access to see if the hook is visible quick

    • Christian Friedsam Sep 2,2020 AT 12:56AM - Posted 4 years ago - #192724

      Hey Basilis, thanks.

      How can I give you all information needed. Because its a company site and its hard to grand you access. Where should I look? I will provide you with all information needed.

    • Christian Friedsam Sep 2,2020 AT 1:51AM - Posted 4 years ago - #192764

      I noticed that the QR code is only in the invoice that we receive, not the customer.
      So the hook seems to be only there…

    • Artem Sep 2,2020 AT 2:43PM - Posted 4 years ago - #192910

      Hi Christiana,

      We do need to look into this from the backend so we can understand it unfortunately

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON