X
216473

How can we manually add attendees or ticket purchases for offline purchases?

Prior to finishing the eventon + woocommerce setup we were taking bookings offline. We need to add these people to the current events now. How can we add attendees to existing events without going through purchase process?

BY: Leland Zaremba - Jan 16,2021 AT 2:10PM - 4 years ago
    • infotainerdave Jan 16,2021 AT 9:12PM - Posted 4 years ago - #216477

      see video below

    • Leland Zaremba Jan 17,2021 AT 7:53AM - Posted 4 years ago - #216521

      This is helpful.  Our trouble is with seating chart selections.  How can we assign the seating chart options to these manual orders?  All of our events use seating chart feature.

    • Artem Jan 17,2021 AT 12:54PM - Posted 4 years ago - #216531

      Hey Leland,

      When you add the order you also need to add manually the purchase also of the seat, this way you block it.

      My suggestion is that you do all those steps from the front end instead of the backend, helps better/

    • Leland Zaremba Jan 31,2021 AT 7:31PM - Posted 4 years ago - #219130

      How would I manually add the purchase meta of seat on the back-end order?

    • infotainerdave Feb 1,2021 AT 1:58AM - Posted 4 years ago - #219171

      I have another idea

      Doing it in the backend is rather annoying & time consuming so perhaps instead you do it via the front end- bare with me

      this free plugin https://wordpress.org/plugins/payment-gateways-by-user-roles-for-woocommerce/

      will allow you to turn on certain payment gateways for admins only for example

      so you could say admins can view and pay via direct deposit

      everyone else can only pay by paypal, credit card or stripe

      this way you open the event- click the right seat and once you get to checkout- you will have the direct deposit option which you click- then in the backend- you change the order to completed for the customer to get the ticket- its probably the fastest way to get the right seat 

      the bulk of it is done from the front end- you just need to refresh the new orders page each time and change the order to completed

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON