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229896

Repeating events ticket product reporting

Creating a repeating event with tickets does not create separate ticket products for each event so running a report in WooCommerce on ticket sales gives info on all tickets sold within the repeating series. I need to be able to report on the different event dates within the series separately.

BY: Jamie Lee - Mar 26,2021 AT 1:20PM - 3 years ago
    • Artem Mar 29,2021 AT 2:15AM - Posted 4 years ago - #230201

      Hello,

      The only option is to go to Edit Event > Tickets > View Attendees:

      You can also send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

    • Grace Rains Jan 19,2022 AT 1:39PM - Posted 3 years ago - #266083

      I am having the same problem Jamie, what did you end up doing to resolve the issue?

    • Artem Jan 21,2022 AT 6:04AM - Posted 3 years ago - #266282

      Hello Grace Rains,

      It seems they either followed my advice or stopped using repeating events.

    • Jamie Lee Jan 21,2022 AT 11:40AM - Posted 3 years ago - #266296

      There was no easy fix unfortunately. I have been teaching myself PHP over the last year and coded my own solution as a replacement for the repeating events system in eventon. I now have a custom metabox on the event page for setting up repeating events which creates a separate event post for each instance with it’s own product. I would not recommend going through their Customization Request process, the code in eventon is a mess and it’s not a quick or easy job to fix.

    • Artem Jan 21,2022 AT 12:25PM - Posted 3 years ago - #266305

      Hello Jamie Lee,

      Thank you very much for sharing this!

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