Live Now Timing Issue

237652

The live now feature is displaying 1 hour extra for every event. For example if an event is running for 45 mins the timer shows 1hr 45 mins .

I’ve attached a screenshot.

BY: Peter Featherstone - May 12,2021 AT 3:03AM - 4 years ago

- Peter Featherstone May 12,2021 AT 3:04AM - Posted 4 years ago - #237653
- Artem May 12,2021 AT 3:15AM - Posted 4 years ago - #237663
  Hello,
  
  Could you update EventON to 3.1.5?
  
  To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
  
  Please make sure that Server’s Timezone and Event’s Timezone same. Go to EventON Settings > Time Settings > try enabling Use UTC offset time globally on calendars (BETA).
- Peter Featherstone May 12,2021 AT 4:28AM - Posted 4 years ago - #237670
  Hi
  
  I’ve updated via wordpress admin but it is only version 3.1.4
- infotainerdave May 12,2021 AT 6:25AM - Posted 4 years ago - #237695
  from codecanyon download all files and documentation for 3.1.5
- Peter Featherstone May 12,2021 AT 7:23AM - Posted 4 years ago - #237699
  I’ve downloaded files from codecanyon and updated to 3.1.5 – the timing issue is still there.
  
  Kind regards
  Lorraine
- Kenneth May 12,2021 AT 10:37AM - Posted 4 years ago - #237725
  Hi Lorraine,
  
  Please send us wp-admin access to your site as a private message for us to further assist your situation.
- Artem May 14,2021 AT 3:57AM - Posted 4 years ago - #237948
  Could you make sure that your server’s and event’s timezones are same? For example, https://www.whatsonbiggar.com/wp-admin/post.php?post=1964&action=edit has -11:
- Peter Featherstone May 19,2021 AT 2:54AM - Posted 4 years ago - #238550
  Hi
  
  We have checked our server settings and confirm that they are set to Europe/London – the event timings are still out by one hour .
  
  Thanks
  
  Lorraine
- Artem May 19,2021 AT 3:14AM - Posted 4 years ago - #238551
  I enabled EventON Settings > Time > Use UTC offset time globally on calendars (BETA). Could you check?

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