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239628

Event listing is displaying twice

When adding a new event to our website, the event displays twice. It spans from 5/31/21 through 07/02/21. I’m not sure if the length of the event is causing it to display twice, but I would like it to only show once.

BY: Kyleigh Hess - May 26,2021 AT 11:40AM - 3 years ago
    • Kenneth May 26,2021 AT 12:35PM - Posted 3 years ago - #239638

      Hello,

      Please update both eventon and event lists addon to the latest version. That should solve the issue.

    • Kyleigh Hess May 27,2021 AT 5:28AM - Posted 3 years ago - #239766

      Hi Kenneth,

      I have updated both eventon and event lists addon and the issue of the double listing is still there. Please advise if there is another solution, thanks!

      Link to issue – https://www.dcisoftware.com/featured-events/

    • Kenneth May 27,2021 AT 9:19AM - Posted 3 years ago - #239781

      Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon. Let us know how it goes.

    • Kyleigh Hess May 27,2021 AT 1:18PM - Posted 3 years ago - #239806

      These are lengthy requests to sort through. Our website is completely built out so swapping our theme isn’t an option at this point. Is there a faster route or alternative layout that we could try to solve the issue?

    • infotainerdave May 28,2021 AT 1:05AM - Posted 3 years ago - #239824

      I only see the 1 event on the link provided

      [add_eventon_list month_incre=”1″ hide_empty_months=”yes” number_of_months=”6″ event_past_future=”future” hide_month_headers=”yes” hide_mult_occur=”yes”]

      is the shortcode used

      I would removed month_incre=”1″  because it really doesn’t do anything it should be +1 for it to work

      and I see you have added hide_mult_occur=”yes” which is why I am only seeing the one event so this is fixed? are you seeing something different

    • Kyleigh Hess May 28,2021 AT 4:44AM - Posted 3 years ago - #239847

      My boss figured out the shortcode settings after I sent my last response. I wasn’t aware it was a matter of updating a setting, this was the guidance I was looking for! Thanks anyways

    • Artem May 28,2021 AT 11:37AM - Posted 3 years ago - #239867

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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