When I try to export events in csv some events are not exported, why?
I created 7 events with MyEventON. I have tried several times to export them to CSV, but when I open the CSV file each time I see it contains only 4 events. I can't understand why and how to solve the problem, can you help me?
- Jun 17,2021 AT 1:52PM - 4 years ago-
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Jun 17,2021 AT 7:19PM -
Posted 4 years ago
- #241964
please provide us with admin privaledges so we can look at events and eventon settings
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Jun 17,2021 AT 11:19PM -
Posted 4 years ago
- #241975
Done.
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Jun 18,2021 AT 2:15AM -
Posted 4 years ago
- #241990
Hello,
It seems that the only solution is to re-create events with issues again and then try to export.
You can also try the instructions mentioned in this
.
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Jun 18,2021 AT 4:14AM -
Posted 4 years ago
- #242006
I tried re-create events, but the issue persists. What can I do?
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Jun 18,2021 AT 5:33AM -
Posted 4 years ago
- #242008
Did you try the instructions mentioned here
It could be a plugin or theme issue.
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Jun 18,2021 AT 6:20AM -
Posted 4 years ago
- #242011
I try debugging, this is the message I can see in the debug log after exporting CSV:
Detected an illegal character in input string in /home2/qkilcirc/public_html/wp-content/plugins/eventON/includes/admin/class-admin-ajax.php on line 735 Any suggestions?
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Jun 18,2021 AT 6:23AM -
Posted 4 years ago
- #242013
Line 735 of class-admin-ajax.php is this
echo (function_exists(‘iconv’))? iconv(“UTF-8”, “ISO-8859-2”, $csvRow): $csvRow;
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Jun 18,2021 AT 6:29AM -
Posted 4 years ago
- #242014
the instructions mentioned here
but the issue persists.
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Jun 22,2021 AT 2:12AM -
Posted 4 years ago
- #242430
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
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Jun 22,2021 AT 11:37PM -
Posted 4 years ago
- #242611
Thank you, I wait for your reply.
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Jun 23,2021 AT 2:34PM -
Posted 4 years ago
- #242732
For now removing the formatting works for importing all the events. I will add an option in the next eventON version to disable this.
this is the code change I did on your website.
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Jun 17,2021 AT 7:19PM -
Posted 4 years ago
- #241964
