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254966

RSVP Closed not showing

Hello,
Since a couple of month I have a problem, which I can not get rid off.
I now about the Switch “Do NOT show eventtop “RSVP Closed” or “No more spaces left” tag above event title, when rsvps are closed.” This switch is definitively OFF!
Each even has an individual time to close the event e.g. 1080 min. before start.
If the event is closed then, only the RSVP Button disappears, but the text does not change to “RSVP closed”.
It sometimes changes, when I “play around” with the option “When to close RSVP to new RSVPs” bun then suddenly all my events will be closed???
Strange thing. Can you help ?

BY: Jan-Hendrik Wassermann - Oct 14,2021 AT 12:28AM - 3 years ago
    • Jan-Hendrik Wassermann Oct 14,2021 AT 1:00AM - Posted 3 years ago - #254972

      this screenshot is an example of an Event, which has a closed RSVP.
      It still says: “zur Anmeldung bitte hier klicken” which means “klick to RSVP”.

    • Artem Oct 14,2021 AT 5:03AM - Posted 3 years ago - #255066

      Hello,

      Could you update RSVP add-on to 2.7.4?

      To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

    • Jan-Hendrik Wassermann Oct 14,2021 AT 6:00AM - Posted 3 years ago - #255100

      Done, RSVP add-on is now on 2.7.4.

      Still the same proplem.

    • infotainerdave Oct 14,2021 AT 7:17AM - Posted 3 years ago - #255122

      hmmm what should be happeneing is the words change to something like 

      RSVPing is closed at this time.”

      for example the dev site does it right https://dev2.myeventon.com/events/xcfdffg/

      Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon. This helps us pin point that the issue is not coming from another plugin  or theme

    • Jan-Hendrik Wassermann Oct 14,2021 AT 7:56AM - Posted 3 years ago - #255137
      1. deactivated all Plugins except EventOn
      2. changed to standard Theme
      3. activated Log:
        only Output:
        [14-Oct-2021 14:50:30 UTC] PHP Notice: Constant WPLANG already defined in /customers/a/7/0/gewerbegemeinschaft.org/httpd.www/wp-config.php on line 97

      nothing change to the problem.

    • infotainerdave Oct 14,2021 AT 11:16AM - Posted 3 years ago - #255177

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • Ashan Perera Nov 9,2021 AT 3:05PM - Posted 3 years ago - #258797

      here is the patch fix to resolve this issue. We will release an update shortly with this fix as well.

      Thank you for reporting this.

    • Jan-Hendrik Wassermann Nov 10,2021 AT 12:48AM - Posted 3 years ago - #258845

      Thank you for fixing it :-).
      PS: next time, please screenshot and txt, so it can pe copied and pasted ;-).

      Ticket can be closed then. Thx.

    • Jan-Hendrik Wassermann Nov 10,2021 AT 12:55AM - Posted 3 years ago - #258846

      FIX: class-event_rsvp.php, line 583 to 586:

       

      // if close x minutes before start
      if( $x_mins = $this->event->get_prop(‘evors_close_time’) ){
      $start = $this->event->get_event_time( ‘start’ );
      $close_time = $start|- ( (int)$x_mins * 60 );

    • Jan-Hendrik Wassermann Nov 10,2021 AT 1:04AM - Posted 3 years ago - #258847

      UPS: now it is not possible to have an entry in the event RSVP section:
      “Close RSVP before event start (in minutes)”

      As soon as I put any value in there, the event is immediately closed.

       

    • Ashan Perera Nov 11,2021 AT 5:26PM - Posted 3 years ago - #259096

      It should not. And it is not doing that on my end. Are you able to send me link to login to wp-admin? this page is not working. https://gewerbegemeinschaft.org/wplogin.php

    • Ashan Perera Nov 11,2021 AT 5:27PM - Posted 3 years ago - #259098

      make sure you added the close bracket in the code.

      if( $x_mins = $this->event->get_prop(‘evors_close_time’) ){

      $start = $this->event->get_event_time( ‘start’ );

      $close_time = $start – ( (int)$x_mins * 60 );

      }

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