I have configured my EVENTON and installed PDFER and everything seems to work fine except for the QR generation inside the PDF since an image appears with an X and the text “Image not found or type unknown”.
Jan 30,2022 AT 1:42AM - 3 years ago -Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Meanwhile could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
Hello, please i need to fix this…..
Hi,
We have this assgined to our Main Dev and CEO, sorry for the delay but he is reviewing it to get down into the issue
Hi, I have the same problem ?
It was the only reson bought the PDF, to get the QR code on the pdf.
Hi,
We are pushing the updates here, so we can get this shorted out!
Hello… PLEASE FIX THIS… 2 MONTHS later….
Sorry about the delay in getting back to this. Since QR Code addon version 2.0 we introduced to save qr code images into a separate folder. Kindly update PDFer addon version 0.7 this should resolve the issue as it is on our end.
Again sincerely apologize for the delay!
Hello Ashan, i updated all Eventon Plugins, Pdfer to 0,7, Eventon Full Cal, Eventon Tickets and seats and i continue with the problem the QR in the PDF is missing.
Thanks a lot
Ashan will contact you ASAP.
Thank you david. If you check in this URL https://www.rossevip.club/wp-admin/post.php?post=18757&action=edit&debug=true
you can see the QR code with correct URL. We are using a PDFDOM library which is suppose to convert everything HTML into pdf even the images and it works fine on our end…
To be honest I am not sure whats going on. We can not replicate this on our side…
Did this work for you before an update?
Interesting. Are you running an older event ticket version? because that function is suppose to get an encrypted ticket number as the first param.