X
281311

Display prices including taxes

For a number of reasons we opted to enter net prices (excluding taxes) in our woocommerce but still want to display the price including taxes to our customers. Right now, EventOn seems to only display the net prices (including taxes) with the tickets. Can I somehow switch that do displaying prices including taxes?

BY: Sebastian Friedrich - Jul 4,2022 AT 7:25AM - 2 years ago
    • Artem Jul 4,2022 AT 8:40AM - Posted 2 years ago - #281327

      Hello,

      EventON uses WooCommerce > Settings > Tax > “Display prices in the shop” to include or exclude taxes:

    • Sebastian Friedrich Jul 5,2022 AT 1:54AM - Posted 2 years ago - #281371

      That only seems to work with events without “ticket variations & options”?

      Events with regular tickets are displayed correctly. Events with ticket variations & options only show prices excluding taxes.

    • Artem Jul 5,2022 AT 8:44AM - Posted 2 years ago - #281398

      Which event has variations enabled, so we can recreate it on our test server:

      https://www.tinkertoys.de/workshops/

    • Sebastian Friedrich Jul 5,2022 AT 12:04PM - Posted 2 years ago - #281425

      Try “Deine eigene Minecraft-Figur als 3D-Druck” on 25th or 26 July. Prices including taxes are 29 or 24 EUR.

    • Artem Jul 5,2022 AT 2:07PM - Posted 2 years ago - #281464

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON