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293830

Repeat-Event 2 Events on same date /different Location are not able to create

Hello
we have Events with different locations at the same day - with same discription.
We want create a repeat-Event and then cance the location and organisitor.

But after save it, the second event is away....

What can we do?

Look also at the other ticket with "Adding an organizer since update".... Because this is an issue that fits with this.
Regards

BY: Vanessa Gönülalt - Oct 27,2022 AT 4:49AM - 3 years ago
    • Artem Oct 27,2022 AT 5:47AM - Posted 3 years ago - #293847

      Hello,

      Please follow this guide:

      https://docs.myeventon.com/patch-fixes/unable-to-select-locations/

    • Vanessa Gönülalt Oct 27,2022 AT 5:59AM - Posted 3 years ago - #293851

      Hello again,

      but this problem we soved befor… please read the text excactly. Because I am a little bit angry. Because here are some problems after the update and now I should solved it for EventOn ??? No, I am the customer, who paid a extra tool “addon” and this does not work, like the discription.

      I send you the screnshot from the other ticket, because you had not looked in this.

      We changed this and we can collect the location and orginazer.

      thanks a lot

    • Vanessa Gönülalt Oct 27,2022 AT 6:00AM - Posted 3 years ago - #293853

      Here a attachment who is the problem

    • Vanessa Gönülalt Oct 27,2022 AT 6:02AM - Posted 3 years ago - #293855

      Sorry, but I can only attache one image.

      Here on this attachment you can see where we change the organazer

    • Artem Oct 27,2022 AT 11:44AM - Posted 3 years ago - #293954

      There is no need to get angry, I am here to help.

      What I am trying to do is to recreate the issue, so we can fix it.

      I went to http://bb.akasha-chronik.com/wp-admin/post.php?post=2985&action=edit > opened OPEN REPEAT CUSTOMIZER and was able to change Location and Organizer in both repeats.

      Can you do the same? Just trying to undertand what “the second event is away….” means.

      You can write in your native language if easier.

    • Vanessa Gönülalt Oct 28,2022 AT 2:40AM - Posted 3 years ago - #294065

      Ich würde gerne zuerst das andere Ticket abschliessen und dann schauen wir weiter

    • Artem Oct 28,2022 AT 7:39AM - Posted 3 years ago - #294090

      Great! Let’s wait for Ashan to respond in your other ticket.

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