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305216

Texteditor in Custom Textfields is not working (I can't format/fill in html to create a bullet list)

When I swith from „Visuell” to „Text” there is no change when I want to paste/type html code.

BY: Thomas Wendt - Feb 1,2023 AT 2:00PM - 2 years ago
    • Artem Feb 1,2023 AT 2:45PM - Posted 2 years ago - #305253

      Hello,

      The fix you need:

      2 patch fix files see if you can apply these codes to your site to get this working again.

      If you cannot apply it, please send us FTP access.
    • Thomas Wendt Feb 2,2023 AT 6:45AM - Posted 2 years ago - #305358

      Hi Artem,

      thanks for your advice, I applied the patches but still no HTML Editor showing up.
      FTP:
      IP: 31.214.242.109
      User: artem
      Pass: 7iWyd_62

      Sorry, two other Issues:
      – EventOn is not finding our local fonts and also the OMGF Plugin is not prodviding EventOn to load fonts from Google (big issue in Germany)
      (we need TitilliumWeb in different styles and the Icon font to be hosted local and beeing accessed by eventon
      – the event Filter bar is not being displayed https://supspiritsoul.com/events/

      Thanks again,

      Thomas
    • Artem Feb 2,2023 AT 12:08PM - Posted 2 years ago - #305388

      Seems to be working correctly. Could you clear your browser cache?1. Could you tell us how do you load your custom fonts?

      2. Please go to https://supspiritsoul.com/wp-admin/admin.php?page=eventon#evcal_001a > select Event filtering options to show on the calendar.
    • Thomas Wendt Feb 2,2023 AT 2:09PM - Posted 2 years ago - #305427

      Hi,

      thanks, now the editor is visible, but as soon I save the event (with bullet lists etc.) the modification disappear and text is shown in a line – even in the backend if I stay on the event page.
      I am loading the webfonst with Elementor > Custom Fonts. In addition to that I just installed the Plugin https://wordpress.org/plugins/host-webfonts-local/. Should we use another way?
      Thankls for showing me the filter option (sorry for my blindness ;-))

      Greetz Thomas
    • Artem Feb 3,2023 AT 9:07AM - Posted 2 years ago - #305561

      Could you update to 4.3.2? To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

      “Custom Fonts” has only one font named “TitilliumWeb“, but Appearance has “Open Sans“: https://supspiritsoul.com/wp-admin/admin.php?page=eventon#evcal_002.
    • Thomas Wendt Feb 4,2023 AT 4:16AM - Posted 2 years ago - #305626

      I made the update, I also checked, that your patches are still inside the two files you mentioned.
      Now the tinymce is missing the icons for bullet points even.
      And if I fill in proper html code for a list, the code is randomly mixed up after saving the event.
      Checkout https://supspiritsoul.com/events/ and open the August event.
      I tried it many times with TitilliumWeb in “Appearance”, it is not beeing displayed, Times instead.
    • Artem Feb 6,2023 AT 4:42AM - Posted 2 years ago - #305812

      Font. It seems that you need to use Titillium Web:

      And if I fill in proper html code for a list, the code is randomly mixed up after saving the event.

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
    • Ashan Perera Feb 7,2023 AT 5:51PM - Posted 2 years ago - #306175

      Here is a patch fix that will allow the li values. Please try this out, it will allow you to save the list correctly.
    • Thomas Wendt Feb 8,2023 AT 4:14AM - Posted 2 years ago - #306235

      Hi Ashan,

      thanks so much, it works!!
      Greetz Thomas
    • Artem Feb 8,2023 AT 4:58AM - Posted 2 years ago - #306243

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
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