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409025

change RSVP doesn't work

When the option "Disable creating new account for new RSVP user" is selected. If the page is reloaded or the user goes to the single event page, the RSVP modification form doesn't show. It shows the standard RSVP form. If the user tries to re-RSVP it tells them they already RSVP'd without an option to change it.

BY: Chad Wooten - Jun 17,2026 AT 8:33AM - 9 hours ago
    • Artem Jun 17,2026 AT 8:48AM - Posted 10 hours ago - #409026

      Hello,

      I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information in ”Access Information”, thank you!

      What’s your current version of RSVP?

    • Chad Wooten Jun 17,2026 AT 8:59AM - Posted 9 hours ago - #409030

      I updated the info and tested.

    • Chad Wooten Jun 17,2026 AT 9:00AM - Posted 9 hours ago - #409031

      Current version is 3.1.1

    • Artem Jun 17,2026 AT 9:28AM - Posted 9 hours ago - #409035

      Could you try going to EventON > RSVP > RSVP Form > disable Show ’Change RSVP’ option only for the users who have rsvp-ed for the event?

      On our website in Incognito Mode the change button is visible since all users aren’t logged-in:

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