Reply to: tickets(190884)

@Ashan – extremely helpful, this is exactly what is needed. Did you need to modify the core plugin code? I just wanted to make a note so it doesn’t get overwritten on the next plugin update.

Reply to: tickets(191594)

Ok I was able to make some changes to your site and get it working πŸ˜‰

Let us know if you see any other issues.

Reply to: tickets(191594)

Hello Jake thank you for pointing this out. Right now the tickets shown in the order details page comes from the ticket confirmation content which use tables and yes you are correct it is not responsive. Please allow me some time to improve on this for a better looking ticket information on the order details page πŸ˜‰

Reply to: tickets(192903)

Hi! I tried to export the settings, update eventon and import the settings but I didn’t solve.

on the lateral sidebar eventlist displays the appointments incorrectly, they should only be three and in the shape of a rectangle and if I click on the “leggi di piΓΉ” item I don’t see the flyer.

at this address you can see the page as it is displayed: https://www.associazionesaras.it/events/pianeta-terra-la-trasformazione-in-atto-2/var/ri-0.l-L2/

Now I have eventon version 2.9.1 and Eventlist 0.19

A greeting.
Rossano Savino

Reply to: tickets(192504)

Hi Ashan, how are you?
Thanks for the code! yes, I will test it before.

I really appreciate that you remind them.

I know that it is not easy to work remotely, to be able to understand with clients, etc. and it is logical that delays and inconveniences arise.
Thanks again.
Alvaro

Reply to: tickets(189891)

hello meta, so you can see all the woocommerce integrations in eventon-tickets/includes/class-integration-woocommerce.php

BTW, I am assuming this issue is related to eventON tickets addon?

We dont have any action hooks to run when order status change from processing to completed. We do use “woocommerce_checkout_order_processed” woocommerce actionhook. 

From the error you shared earlier.

“[28-Aug-2020 08:51:47 UTC] status was called incorrectly. Order properties should not be accessed directly.“

This is saying the function you have or your theme has to change order status is doing it incorrectly and that is why the error is happening.

Reply to: tickets(192042)

Mario, We really appreciate you trusting us and purchasing our software.

Please understand there has not been any errors on our system or the way the subscription was handled. You have purchased the addons in March 2019. And you had 1 year to use it on upto 5 sites. The subscription system have tried multiple tries to renew license (on march 9th 2020). but failed due to expired card.

These are log notes from our system.

Why was the licenses not used on upto 5 sites between March 6th, 2019 (when purchased) to March 9th 2020? 

Does these make sense what has happened? let me know if you need further explanations. 

Reply to: tickets(192499)

Hello I have made some code changes to your site and now the event images are working fine πŸ™‚

All the changes I made will be in the next version update so no need to worry πŸ™‚ Also thank you for purchasing eventON addons πŸ™‚

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!