Archives: Replies

Hi Ben,

Sure thing, lets start.

Here are the details please:

I am sorry, the access information you have provided did not work for us:

ERROR: Incorrect Username or Password

2 attempt(s) left

Please check them and post the correct login information as a private message, thank you!

Please also make sure that you are using the latest version of EventON 2.9.1.

Hi Mathias,

I will re-fix it for you, just need some time to run that though.

Hello,

Could you send us Order IDs so we can check their current states? Unfortunately, I cannot find any purchases associated with ma••@iain•••••••.net

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Hello,

Can you please send us a direct link to where the actual issue is happening?

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

#evcal_list.evcal_list_month.eventon_events_list .evo_start em.year { color: red !important; }

Hello,

Please follow this guide and deactivate them on your dev website: https://docs.myeventon.com/documentations/how-to-deactivate-eventon-addon-licenses/

Now you can activate it on your live server.

Unfortunately, we unable to activate licenses from our side.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

May I please try the instructions mentioned in this documentation?