Archives: Replies

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We are on the latest version of the software. 2.6.10

This is the system notes from our site. looks like the subscription was not cancelled after it was renewed.

I went ahead and refunded you for this order. Which is something we usually dont do 🙂

Furthermore, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Shaan I refunded you for the reminder addon as partial refund. I am really sorry you are no longer working together. If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

I have refunded you for both addons. If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

Hey Mario, so looks like your license renewal was failed on march 6th. Looks like the card on file was expired. And your license are cancelled now. So you would need to repurchase the addons.

I would like to change script to other with better suport

if this css is not repaired today by 3pm CET, please cancel my payment and make a refund. it’s urgent.

if you can’t deal with the css code in your script, please refund the overpaid sum for urgent help. You’re doing very poorly at helping your customers!

Our system notes are saying the customer has removed tickets and reminder addon from my accounts page. On july 30th I have added those back now.