Archives: Replies

I have the module running on the site

and yes we agreed the price on last ticket and to pay upfront but I did not hear back from you after

Hey Ben,Are you ready to pay for the module and the work, cause previous time u where not.

Thank you for your reply. Unfortunately,  we did not update the plugin yet. The person who is responsible for this on the IT team I’m working with has been sick for a few days. I was told that this job will be reassigned to someone else tomorrow. Once it is updated I will check if this solves the issue with the plugin. If it does I will let you know, I hope this is fine with you. Thank you again for your help.

Btw, the previously installed child plugin was working well (even with the plugin not being up to date), the email notification simply (to the purchaser) did not not show the links for online video conference

Thank you! I appreciate your help

I responded to your ticket on our other temp helpdesk. I had asked you to update all the plugin and addons. Haven’t heard back from you since then

Have you done the updates?

how longer will it take please?

The site is a government site and will not allow access from outside of the US.   This has been the case and there is no way to work around that issue.  Work will need to be executed from inside the US.

The issue is also taking place on our Test.sbsd.virginia.gov site.    This is a critical issue as the team can not post or edit the date field and all events are showing up 50 years ago.  And the Regional colors are not editable either.   We have updated to 2.9 on test.

Details on access are contained in the initial conversation on the thread.

marco.kellyjparsons.com/artpaintdraw
artpaint
j#h2pffVeObuW4nmlCTz(QiH

FTP Username: marco@kellyjparsons.com
FTP Server: ftp.kellyjparsons.com
FTP & explicit FTPS port: 21
PW: Securesite1!

Everything seems to be working, no?