Reply to: tickets(190360)

thanks for looking into this on your Sunday night, I appreciate it.

I did use some css display:none trick but on evo_lightbox class, which started screwing up much more than I wanted, thus I rolled it back.

Reply to: tickets(190360)

wow that worked to login

weird it only appears on the home page- but there is not eventon on the home page- you would assume it would appear on pages with eventon

I added some css to hide them and they did hide them in the page builder but not in the live site

I do apologise I am going to elevate this to Ashan the plugin creator- its his sunday and he works Mon-Fri

if the X’s need to go right now even at the expense of the social media links at the bottom add this to the page specific css

.evo_lightbox_content {

display: none !important;

}

that will make your footer bar very thin- not the answer you are looking for

I have seen this error before so I will hunt the forums looking to see if there was a solution and will post a remedy here in between now and when Ashan returns if I find it. 

Reply to: tickets(190360)

that option has always been on

use this link https://tandemcoaching.academy/?loginpress_code=uYxoOcW8dqjVxPZplOJSf1RUmxws6I

if it doesn’t take you to the dashboard directly, go to tandemcoaching.academy/wp-admin AFTER you used the link above

 

Reply to: tickets(190360)

try in

 

myeventon>>>>settings>>>>>turn on

Load eventON scripts and styles only on eventON pages

 

then clear your cache and if that fails please post wp-admin access so we can get in their and diagnose there may be a conflict as you have other pop ups on that page it would be handy to see whats going on and it would give us a better chance to fix it

Reply to: tickets(190318)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(189230)

Hi Emillie,

We are sorry for the delay, we are working although into it.

You will soon have a reply, Ashan is working to restore some issues on our helpdesk.

Reply to: tickets(189968)

Hey Wand,

We are sorry for the delay. We have had to go through some changes and to fix some problems with our Support Portal.

Ashan is taking care now of those issues.

Reply to: tickets(190359)

Hey Alvaro,

Here links to all of your tickets:
https://helpdesk.ashanjay.com/ticket/add-future-events-button-to-the-month-jumper/

https://helpdesk.ashanjay.com/ticket/events-related-by-event-title-to-automatically-show-other-editions-of-the-event/

 

https://helpdesk.ashanjay.com/ticket/related-events-by-event-title-to-automatically-show-other-editions-of-the-event/

 

https://helpdesk.ashanjay.com/ticket/action-user-addon-show-edit-event-button-for-each-event-option/

 

https://helpdesk.ashanjay.com/ticket/featured-image-loads-its-original-size-on-tile-design-and-eventcard/

 

https://helpdesk.ashanjay.com/ticket/disable-eventons-sidebar-at-lightbox-popup-window/

 

https://helpdesk.ashanjay.com/ticket/use-the-eventcard-multi-data-types-to-add-sponsors-logotypes-with-links/

 

https://helpdesk.ashanjay.com/ticket/slider-addon-multiple-event-slider-has-the-option-to-advance-as-a-carousel/