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Replies for tickets on suppota

Reply to: tickets(190328)

Hello,

Have you managed to fix this? If haven’t please use “When to show the above virtual event information on event card”:

…the automated email system addon…

Which add-on are you referring to? By default every RSVP confirmation email contains the zoom link:

Reply to: tickets(189998)

Hi
No don’t want add on to base price. We need what we had before – two lines..
Members $99 option to buy as many tickets as member needs
Guests $125 option to buy as many tickets as member or guest needs.
Why have we lost this functionality when it all worked fine before the word press upgrade. We can’t afford to lose these sales as we are just starting to market this event!

Reply to: tickets(190081)

OK, but now what can I do? I’m not an expert, of course…
Are you going to investigate more to solve this issue?
Thank you.

Reply to: tickets(190013)

Please check the customization ticket. You need to clear your browser cache if you see an error page. You can send the credentials in the email provided.

Reply to: tickets(190081)

I have noticed the shortcode generator does not work after updating 5.5, and accessing the settings has also shut down. Whatever WP did changed some code somewhere.

Reply to: tickets(189729)

Hello,

Here  is the solution to use Translate Press + EventOn :

FR = L1

[trp_language language="fr_FR"][add_eventon show_et_ft_img='yes' lang='L1']

EN = L2

[/trp_language][trp_language language="en_US"][add_eventon show_et_ft_img='yes' lang='L2'][/trp_language]

So, on the same page, depending the language, EventOn translate structure & Translate Press all other stuff.

Regards

Reply to: tickets(190310)

Hey Jeff,

Not sure why you do not see it – but do not worry if it is an error from the platform you are safe 🙂

I will send you an email, so you can still be able to reply 😉