Archives: Replies

Thanks, please update me when you are complete with instructions to making edits to those fields.

Could you please try the instructions mentioned in this documentation? Can we also somehow enable Gutenberg?

Hello,

Please go to Edit Event > Ticket > View Attendees.

Ashan,

Please check Aug 18,2020 AT 7:15AM – Posted 0 Seconds Ago – #190559.

Your issue is different. In your case it doesn’t load .js and .css file at all because for some reason something adds an additional /asset to URL:

https://metodoshec.com/wp-content/plugins/eventon-dynamic-pricing/assets/assets/DP_admin_script.js?ver=0.5

So I though that the problem can be in your theme or any other plugin.

Since your site is live I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hey Guys

Checking in to see if any progress has been made.
We really need to get this working so our business can continue.

Please update as soon as possible.

Thanks
Ward

 

<div class=”evo_lightbox_content”>
<a class=”evolbclose “>X</a>
<div class=”evo_lightbox_body eventon_list_event evo_pop_body evcal_eventcard”> </div>
</div>

 

Hi Artem,

I send you the link (not too dificult to find, my friend)

https://helpdesk.ashanjay.com/ticket/the-add-new-pricing-block-dialogue-window-does-not-load/

Thanks for your help,

Albert.

 

Hi,

I have installed and purchased the plugin you referred to, but it does not seem to help.

Even when the only thing in the email is {email_order_details_hook}, the order details are still followed by ‘your details’ and the ticket QR code as in the attached image above.

Am I the only one with this issue? Can you think of a solution?

Best regards,

Sander