Please make sure you are using latest versions of the plugin and all addons
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Replies for tickets on suppota
Reply to: tickets(189968)
I added the debug log script to wp.config file but I do not see any debug.log file in the directory.
See ftp access below.
FTP User: eventon@projects.rebidea.com
PW: mczPV7d-7{MM
Host: 35.208.238.222
FTP Server: ftp.projects.rebidea.com
FTP & explicit FTPS port: 21
Thanks
Ward
Reply to: tickets(189871)
That worked. Thank you!
Reply to: tickets(181871)
yes please
Reply to: tickets(190013)

I am getting Password incorrect message
Reply to: tickets(181871)
are you using the same email and payment address? I can send you a new payment request
Reply to: tickets(181871)
shall I send you the 1000 bucks over the same inquiry, or do you send me an updated?
Reply to: tickets(181871)
yes
Reply to: tickets(190005)
Hi,
Thank you for your response. Only I think $ 120 is a lot of money. Because I assumed your plugin would provide this. And I cannot pass on the costs to my customer. Then unfortunately I have to look for a plugin that does provide this.
Greeting Rob.
Reply to: tickets(190013)
Hello,
Thank you for your messages, I am going to assign this ticket to Ashish and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!