Archives: Replies

Thanks! That fixed it!

Done 🙂 Thanks again.

Hello,

It seems your website have javascript errors caused by other plugins/theme:

You can find and resolve them by following this guide. Once these javascript errors are fixed, eventon scripts will be able to run properly and will resolve your issue.

On our test site:

http://dev2.myeventon.com/22670-2/

Time Zone: Los Angeles;

Event: http://dev2.myeventon.com/events/3-hours/

Could you please try the instructions mentioned in this documentation?

Added to Twenty Twenty and it worked:

Note: When I login from the front end, the “My Tickets” button throws a 404.

Could you send us a screenshot of this part?

Could you go to EventON > ICS Importer > enable Import past events as well from ICS file and try to import again?

Hello,

Our helpdesk was down since last few days.

Please follow https://docs.myeventon.com/documentations/customize-rsvp-emails/ and comment 69-71 lines:

Yes sure, that’s not a problem.

BUt I see on the screenshot you sent that it is working…

Hello,

I disabled EventON > Load eventON scripts and styles only on eventON pages so now this should be fixed. Please check with clean cache and let us know.