Reply to: tickets(189020)

The only available option is EventON > URL for custom login link. Unfortunately, custom link for Registration button is not available at the moment. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(189591)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(189645)

Hello,

You have this error on your Homepage:

autoptimize_b98b6e3d68b4f7c97753b9ebf952b70f.js:110 Uncaught TypeError: socialWarfare.initPlugin is not a function

    at HTMLDocument.<anonymous> (autoptimize_b98b6e3d68b4f7c97753b9ebf952b70f.js:110)

    at i (jquery.js?ver=1.12.4-wp:2)

    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)

    at Function.ready (jquery.js?ver=1.12.4-wp:2)

    at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Reply to: tickets(188530)

Have you tried following my suggestion from “Aug 7,2020 AT 3:30AM – Posted 11 Hours Ago – #189527”?

Reply to: tickets(189665)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(189201)

lets try this patch fix.

make sure you make the code changes in the places i have circled in the image and clear cache after code change and give it a try.

Reply to: tickets(188704)

I am sorry to hear you are having issues with login. Are you having issues at helpdesk or myeventon.com?  and also the main eventON plugin is only sold through codecanyon so that should not show in myeventon.com/my-account