Reply to: tickets(189333)

OK.

I’ve tried uninstalling and reinstalling ticket. Still with no luck.

As this is a production site, I’ve enabled a minimum of plugins and my theme to make my page somewhat functional again. Please feel free to disable and change the theme to twenty twenty again when you are able to look at it.

Can you give me a time estimate?
(we are in the middle of our primetime for selling, so this issue hits us at worst possible time. If it takes to long I have to find another solution while we wait)

Reply to: tickets(188953)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(189349)

I can´t see my posts with links and confidential information after being posted here, as PRIVATE -another color or something- as the ticket is public.

Please make the ticket private so I could be sure every important information is hidden from crawlers and other people.

thanks

Reply to: tickets(189349)

if you prefer, just send me the code to add and where to do so.

If you need to login to the MAIN calendar site to style the related CANCELED event, you can do so here:

hi, you can access main site at:

https://calendario.elcampo.com/wp-admin
user: ashanjay
pass: rY8ISQHAXXnyQnAew7Phufef

 

If you have to manage the external site to edit the css, I have to tell you that I pasted API code inside a DIVI theme -so you would have to login, edit with DIVI theme, find the module, edit-open it, and then add the code to the API code pasted on this external site, please let me know if you prefer just send me the code to add…

Thanks

PS: I post this message as PRIVATE YES, so please confirm me that nobody see this information.

 

Reply to: tickets(189351)

Why should I enable past events? I don’t want them showing on the calendar.

Are you still investigating the events not auto-publishing?

Thanks

Reply to: tickets(188930)

Buenos días,

he querido confirmar los pasos a seguir para actualizar el plugin sin perder los eventos que ya hay creados. Entiendo que habría que marcar la opción “Do not delete eventon settings & data when EventON is uninstalled”, desactivar y eliminar el plugin, y subir la última versión del plugin a WordPress, como indica en el paso “2.2 – Back-end Way” de esta página: https://docs.myeventon.com/documentations/update-eventon/

Después de estos pasos, debería tener la última versión del plugin manteniendo los eventos que hay ya creados con la versión antigua.

Gracias.