Archives: Replies

Hey Mike,

We appreciate the feedback and most the understanding.

We will do work on this and will push an update with the results.

Good good, the page looks great so far. If we’re able to add the sidebar functionality, that would be great, no rush on that. Thank you so much for your help, really enjoying this plug in.

Hi David,

Thank you. We have located the issue, allow us please some time and patience to review and try figure what we can do, we would much appreciate it.

I’m using default.

But you can also use :

sftp://205983.web.tornado-node.net

 

Thanks, What would the $80 include? How would revisions work? Could we adjust the text after the customization is complete?

Hi,

Thank you for sharing those details.

What is the Server port we have to use, default is not working

Hey Dillon,

Hm, the single page does not support it as I see.

I will dig into this for some time and let u know if we can do it, give me some time.

Hi Jesff,

Those are possibe to be added yes.

Would cost $80, are you OK with this?

Hi

I’ve deactivated every plugin except woocommerce, eventon and tickets.

I’ve also changed my theam to twenty twenty.

I tried activating the debug.log file, but I don’t get any errors so I don’t think my webserver generates the file.

 

Ftp setup:

url: 205983.web.tornado-node.net

User: w205983

Password: smMjqp^Rx2xU

The access information you have provided did not work for us.

Strange. Did you get the standard WordPress username and/or password isn’t correct error message or something else with the original information I gave you?

At any rate, here’s the test environment admin log on info for you:

URL: https://test.theputtytribe.com/wp-admin/

Username: EventONSupportTempID

Password: @PPxXQLSXW&lCi@vpu50p)GD

Also, I already did the troubleshooting steps at https://docs.myeventon.com/documentations/how-to-find-if-an-issue-is-coming-from-eventon/. The issues I’m reporting aren’t a result of any plugin or WordPress theme conflict that I can tell.