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Replies for tickets on suppota

Reply to: tickets(179193)

Hey Steven,

Let me review that also for you, and I will give u in an update in the next hour or so.

Reply to: tickets(186510)

Here is our event tickets license key

 

Reply to: tickets(182489)

Thanks so much,

The other issue I am having is with my “add to calendar” function on the event ticket.

Is there anywhere I can update the content which is added to the calendar from this button?

At the moment, even though this is a virtual event via zoom, the zoom link doesn’t display in the calendar once I’ve added it to my calendar. This is poor user experience as they have to go back into the emails and find the ticket again to get the link, it would make more sense if the zoom link was added to the calendar when i add it from the button in the ticket email.

Reply to: tickets(187752)

Hello,

Unfortunately, we unable to help with customizations. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(187739)

Hello,

We are sorry for this major inconvenience. Could you send us a link to an event with this issue? Please also tell us which date has this issue so we can re-create this on our test server.