Archives: Replies

Hi Artem, possible to advise the cost of this customization? Or a ballpark figure?

Please go to EventON > EventCard > enable Show full event description.

All is working. Thank you very much for your support.

Regards

Hello,

Unfortunately, we unable to help with customizations. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

No, that’ s ok. Thank you so much.

Regards

Hello,

We are sorry for this major inconvenience. Could you send us a link to an event with this issue? Please also tell us which date has this issue so we can re-create this on our test server.

Please follow:

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

If you are importing with CSV Importer please try following https://docs.myeventon.com/documentations/import-additional-fields-using-hooks/. Try replacing _field_var_name with evotx_wcid and assign created Woo product ID:

You can also send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Since your version of EventON is 2.6 please enable “Do not delete eventon settings when I delete EventON plugin”.

Hello,

payment was declined due to account balance. Can you send me payment link again please?

Thank you,

Cagdas