Archives: Replies

I couldn’t find on the demo how to do it.  Are there instructions anywhere??

Please go to wp-admin > WooCommerce > Orders > Edit Order > set it to Canceled or Refunded.

Hello,

Could you update ICS Importer to 1.1.1 and check if it helps? If it doesn’t please send us the file you are trying to import.

Please go to wp-admin > Settings > change Week Starts On.

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Could you also give us full access:

Hello Thomas,

I am not sure what is going on. Your WP_DEBUG did not receive any errors. But I am seeing 503 server errors.

I wonder if it would be possible for your disable other plugin and switch to default WP theme and see if this error stil happen?

Hi Faisal,

can u please let us know exactly what is not working?

Ashan,

the receipt came to dev@thrivepop.com

The problem is that neither I nor they can find the add-on among their purchases.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!