Archives: Replies

Hi, Yes, I need an update on the refund.

Update failed.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

The same on dev2:

http://dev2.myeventon.com/wp-json/eventon/events?post_status=publish

http://dev2.myeventon.com/wp-admin/post.php?post=22518&action=edit

Hello,

Unfortunately, I cannot find Sync add-on among your purchases. Could you send us Order ID?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Could you update EventON to 2.9, after go to https://developers.facebook.com/tools/debug/ and check if everything is correct? You also may need to clean cache in Facebook Debug.

Yes please. Please note that you also need to add a time in the correct format.

You can go to EventON > Download all eventON events. > press CSV FORMAT > check correct Date and Time format.