Archives: Replies

Customer completed payment of 600 for the job.

Yes, that solved the problem!  CSS was the problem all along.

I used the teacher and student account to check.

However, the timetable still can not show the appointment time.

Please follow up.

Many thanks!!

Here are the results.

https://zel-dev.us/events/training-for-business-executives/

I do not see any event information.

 

And if you have further questions or need testing feedback to help you improve the plugin further, i am happy to advise as needed. I’ve been in the UX business for over 20 years. Thanks, Eric.

Hi Ashan,

First of all, you are taking my friendliness out of context.

Secondly, NO WHERE on the BOOKING plugin page does it advise of needing ANOTHER, more expensive plugin (Event tickets) to make it work. That is shady and dishonest. I do not appreciate spending money for something before finding out I need to spend MORE money to make it work without being told upfront about that important detail.

I’ve been in this business for over 20 years. I’ve been an EventOn customer, advocate and supporter for a long time. While I would like to use this plugin, the facts are:

1. I cannot resolve the patch due to limited access in this install circumstance.
2. It is not my job to repair code when you are the plugin developer.
3. If you want me to repair code, then you can pay me for my time.

At the end of the day, I would love to use the plugin and remain a loyal customer, but this is not what I expected when asking for support. So unless YOU can patch it and reissue an updated version, IT DOES NOT WORK. So either fix it and reissue an update, refund me or I will just reverse charges myself. No more excuses. Please do not waste any more of my time or yours.

Thanks for a very quick response!

Do I have to pay $40 / year in order to get this simple feature work? I guess I’ve misunderstood something here.

//David

No Fatal Errors in the last message. Did updating help?

Hello,

Could you update EventON to 2.9 and check once? Before updating please backup EventON’s data.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

I changed Ticket Priority on your Refund Request. Please wait to a response from our CEO.