Reply to: tickets(186618)

I’ve made some tests to solve this issue and when I deleted all my events in Hebrew and created an event that is all in English, including the organizer and the location then suddenly it started working. Apparently the plugin does not support special characters like Hebrew. This is weird because when I tried to export the attendees list to CSV it does work, so does the CSV export file for the language translations.

Please fix as soon as you can as this problem is really setting me back in my project.

Thank you!

Reply to: tickets(186907)

Thanks for accepting! Can we put a few days hold on this, I’m presenting the tool today to the team, if all ok, I will move it to our production website, and maybe we could customize it there?

What do you think?

Thanks!
Ramy

Reply to: tickets(186302)

Hello,

I have this issue too, in the event page, if you turn on this option, it will fix your issue:

“Disable redirecting and hiding virtual event link”.

Hope this help!

Reply to: tickets(186058)

Just to be clear: The code above is inserted into the template using a Code Block in Oxygen. When I originally put this template in place, it worked just fine. After updating EventOn, it’s no longer displaying the single event content. As you can see in the inspector screenshot (above), the structure is there and the relevant post ID and classes have been applied per the PHP.

The part that is not working now is the do_action(‘eventon_single_content’)

Reply to: tickets(186793)

Uuups, that was my mistake. I simply copied version 2.9 above the last version and thus some unneeded files were still there, amog them the two menitoned above. Now these obsolete files are gone and the error will no longer appear.

Pls close the ticket and thanks for your effort

Reply to: tickets(182214)

thank you! I know he is busy, but could you please remind him?

Another bug which appeared:

The Ticket for a repeating event (e.g. a handstand class, repeated every week, booked for, say, tomorrow) which is appended to an order shows the date and time of the first instance of that repeating event, i.e. the initial handstand class, say, February 12th, 17 to 19. Needs explaning almost every time: “No, everything is fine, you are booked into the class tomorrow.”

If you, however, buy more than one ticket, all the other tickets, starting with ticket numer two, show tomorrow’s date and time. So: a single person thinks he or she is assigned to a class of the past, a couple thinks that one of them is assigned to a class of the past, the other to the one tomorrow.

Creates confusion and repeatedly the same questions.

Could you please handle that, too? This will be a simple list counting thing, missing out zero index or sth.

Would give a more professional impression of my Center in the view of my customers if I could get rid of the confusion / extra explaining.

Reply to: tickets(186418)

Dude… I paid $160 for plug-in’s and you ask me to PATCH THE CODE to FIX IT. That literally means they are not working right. I’ve been a loyal customer to EventOn with multiple licenses from themeforest. I needed a working plugin solution several days ago and yours requires me to fix your broken code. Please honor your 30 day refund policy. Thanks.

Reply to: tickets(186618)

I’ve deactivated all other plugins on the website, changed the theme to 2020 and nothing changes, I still get only headers. Is there a specific php and or mysql versions for this to work properly?

I also turned on the debugging but found no relevant information on the file that is regarding the the CSV or the plugin.

Reply to: tickets(186932)

By default EventON’s Paid Event Submission looks like this: 

As you can see it’s Simple Virtual Product, category assigned to Evo_submission. And yours is completely different. Could you tell us did you edit EventON’s product?