Please check https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
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Replies for tickets on suppota
Reply to: tickets(185117)
The problem should have several people?
Other users never had issues with this.
For example, there is a tourist information office in every tourist location.
You can add #NUMBER to differentiate between them. As I already said, unfortunately, you cannot have multiple locations with the same name and different addresses.
Reply to: tickets(183696)
Please also send us wp-admin access to your site as a private message for us to further assist your situation.
Reply to: tickets(183696)
Ashan,
The same on dev2. When you import events, it imports them as Drafts: http://dev2.myeventon.com/wp-admin/admin.php?page=evoics
Reply to: tickets(183696)
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
…and how can we customize more elements of the event, like color?
Please follow this guide: https://docs.myeventon.com/documentations/add-support-additional-ics-fields/
Reply to: tickets(185910)
Hello,
Can you access your test domain and deactivate the license from EventON > Licenses?
Reply to: tickets(185350)
Like on this page: http://gh-class-affaires.fr/wp-admin/post.php?post=1993&action=edit
Please follow this guide https://docs.myeventon.com/documentations/shortcode-generator/
Reply to: tickets(183696)
I fix this problem with archive class-functions.
thanks
Reply to: tickets(185797)
1. I deactivated the license.
2. Please go to Edit Event > User Interaction for event click > External Link.
3. Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Reply to: tickets(185491)
Added ux_val=”4″ to the shortcode on this page: https://exploringauckland.com/events/the-wizards-den/
Can’t you click on events and open them in Single Event Pages from now on? Could you check?