Archives: Replies

Hello,

I can deactivate it from our system if you want. Could you send us order id and license key so we can check it?

Hello,

Please check https://docs.myeventon.com/documentations/hook-eventtop/.

You can also send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

How do people know how to find the access to the zoom link?

I understand it appears in the event info box, but nobody knows to go there to look.

People expect the access to be in the email they receive, it doesn’t make sense for it to not be there.

Hello,

There is also another js error:

email-detector.js?ver=1.0.21:11 GET https://www.go4ituk.com/training-course-calendar/ 503

Could you try disabling Email Detector plugin?

Please also note that, unfortunately, we are unable to provide support for issues caused by their-party themes or plugins. As they are not our products, we are unaware of how they have been programmed or how it is supposed to work. As such, we recommend you to contact the plugin developer and ask them for their assistance in solving the problem.

Not from my side:

Could you send us a screenshot?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Hi Artem. 2.9 update break the fix you provided with

.evoau_submission_form .evoau_table .row p.label, .evoau_submission_form .evoau_table .row p label {
white-space: normal !important;
}

This is not fun…

Yes — I believe that will work well.

 

Richard

I can see from the above that pasting hasn’t really worked. The issue is that all the above is wrapped in a div with a class of ‘event_description evcal_eventcard’ and a style attribute of display is none.