Reply to: tickets(184125)

When I click on arrows it doesn’t respond at all, I am afraid. Even on this empty page: https://www.beamershop24.de/systemhaus/3131-2/

Could you try updating to EventON 2.9? Please backup EventON’s data before the update.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(185227)

Unfortunately, you cannot change this without changing the source code. Please send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(185250)

Please also note that Zoom plugin and EventON aren’t compatible with each other by default and you may need to contact the plugin developer in order to fix this.

Reply to: tickets(185250)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(185232)

Separate. The other ticket is about the exhibition events in the slider that don’t appear in the scroll.

Reply to: tickets(185230)

no it’s not random. Some of the live events don’t appear in the slider scroll on desktop. I can see them on mobile.