Archives: Replies

Replies for tickets on suppota

Reply to: tickets(182732)

Colour picker is working for me:

Could you try cleaning browser’s cache?

Now could you try changing some colours and then save EventON Settings twice or EventON > turn off Write styles to header > save settings > turn on Write styles to header.

Reply to: tickets(183126)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(183116)

Hello,

. how can I define a end time. I have an event each week until 31.12.2020.

Please use https://docs.myeventon.com/documentations/setting-up-repeating-events/ > Custom Repeats.

How can I define the number of shown events. I want only show on the homepage the next two events.

Please use this add-on: https://www.myeventon.com/addons/event-lists-extended/. Try on http://dev.myeventon.com/wp-admin/

When I cancel one event, then all events are cancelled.

Please go to Edit Event > Event Status: Canceled.

Reply to: tickets(182396)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(183096)

OK, Please create a support request and we will help you to handle your issues there, as that is actually a support request!

Thank you very much.

Reply to: tickets(183083)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here.

Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!