Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hi,

what exactly needs to be removed or commented our. Its hard to tell?
can you highlight exactly what needs to be done. There are obviously a few people with this issue

thanks

Ashan,

Default theme and disabled plugins:

https://mop21.wpengine.com/442-2/

Uncaught TypeError: Cannot read property ‘txtprev’ of undefined

    at _ready_form (au_script_f.js?ver=2.2:338)

    at HTMLBodyElement.<anonymous> (au_script_f.js?ver=2.2:230)

    at HTMLBodyElement.dispatch (jquery.js?ver=1.12.4-wp:3)

    at HTMLBodyElement.r.handle (jquery.js?ver=1.12.4-wp:3)

    at Object.trigger (jquery.js?ver=1.12.4-wp:3)

    at Object.a.event.trigger (jquery-migrate.min.js?ver=1.4.1:2)

    at HTMLBodyElement.<anonymous> (jquery.js?ver=1.12.4-wp:3)

    at Function.each (jquery.js?ver=1.12.4-wp:2)

    at a.fn.init.each (jquery.js?ver=1.12.4-wp:2)

    at a.fn.init.trigger (jquery.js?ver=1.12.4-wp:3)

Hi there,

just checking you received the login details. Wasnt sure i did it via the email link.

thanks very much

john

Hello,

Please check https://docs.myeventon.com/documentations/setting-up-repeating-events/. First try creating the event by following Weekly Repeats and then change Repeat Type to Custom > update the event >now you can edit/delete each repeat.

Hello,

No issues on this page: https://www.1200derece.com/wp/wp-admin/post.php?post=6234&action=edit&classic-editor

Can you please send us a direct link to where the actual issue is happening?

I cannot find any add-ons purchases associated with info@walkingfestival.co.za. Could you send us Order IDs so we can check them in our system?

…or transparent about either costs..

You can find the price in Cart Totals:

that I would loose the add-ons I had previously purchased

You don’t loose them. You should be able to download add-ons (not the latest version, if you canceled the subscription) from your account.

Hi Angus,

So what you want to do is, to assign a specific category to an event, so the discounts can go through? 

It seems that the problem is connected to this CSS style from the theme:

Please try adding this CSS code to EventON > Styles (If you don’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.tagdiv-type { line-height: 1.74 !important; }

Hii Maikel,

Can you please elaborate a little bit more of what you need?