Archives: Replies

I removed show_et_ft_img=”yes” from the shortcode so now it works. Please check and let me know.

You are welcome!

Please do keep in mind that Ashan does take some time to review and provide with an update, so we appreciate your time and patience.

Hi Kelly,

Can you please disable the WPEngine security thing, so we can check the web site?

Hey Rebecca,

This is not a case scenario unfortunately, we do work properly with all the well known plugins, if you see any issue let us know and if there is something we can do from our side we will help solve it.

Hey Catalina,

Thank you for your request.

You can use a plugin like Loco Translate, to do those changes and requests.

If you use it and u have any problem, please let us know and we will see how we can help you further.

Hey Alvaro,

Please post your web site URL, so we can see if we can target it and provide a CSS rule to solve this quick, if possible and not have to go through a customization request.

Thank you

Hey Cheryl,

I am sorry for the late reply on the ticket.

We did an update ( a major one ) on event on and this got impacted also.

I will finish that for you by tomorrow.

Sorry for the delay agan.

Sorry, I would like to add an aclaration.
I would like just to disable the Eventon`s Sidebar (not load) at the Lighbox popup window, but it should load at the Event single Page

Hey Cheryl,

Sorry for this, I will do reply there I have not noticed your message.

Sorry I thought you had it from my previous tickets.

user: mop21

pass: 0003efd4

 

I do have the feature image shown – it works on two events and not on the other two…but I want the image shown. This is the event calendar in the black section of the homepage.