Reply to: tickets(182557)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(181888)

Event Map was designed to show events throughout the world. So unfortunately, Zoom Level is not supported at the moment. However please create a new ticket and select Feature Request as category so others can vote to get this moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(182536)

a new feature request would be great but that wont solve my problem today.

Is there a way/shortcode to add to an event list that will disable ticket sales for that list? Then i can just create 2 lists – one with tickets enabled and only show current event and the other list with no ticket enabled and all upcoming events?

thanks.

Reply to: tickets(182549)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(182546)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Please also try going to EventON Settings and re-save them.

Reply to: tickets(182538)

Hello,

Thank you for your messages, I am going to assign this ticket to Basilis and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(182536)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.