Reply to: tickets(183818)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Reply to: tickets(182974)

1. Please go to EventON > EventCard > Feature image display style: Minimized Height.

2. Please send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

3. Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(183823)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Please also check for latest versions of our software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.

Reply to: tickets(183828)

Hello,

There seems to be a problem of incompatibility with the theme. Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.single-ajde_events .wf-container-main { display: block !important; }

Reply to: tickets(183529)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(183831)

Hello,

Could you please download this file: https://www.dropbox.com/s/2rqrgv5cf6wulen/ajde-wp-admin.js?dl=0 and replace eventON/ajde/ajde-wp-admin.js?

Please make sure to clear cache.

Reply to: tickets(181322)

Hi Kevin,

Thank you for o your message. This was an old way of how the Slider was working, this is now updated and changes a lot so we would have to re-devel that functionality for you.