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Replies for tickets on suppota

Reply to: tickets(179193)

Sorry I can’t.

But the account I gave you is an admin, you can add plugin there or customize the code.

Reply to: tickets(182739)

I did update and the form seems to be working- but the top field (Event Title) still runs off the page.

 

Also how would I know I needed to update? I just update 2 weeks ago. Neither the plugin page nor the Action User “square” in the licenses page said it needs to be updated.  And why do I need to reenter my license number every time I update??

Thank you

Kelly

Reply to: tickets(179968)

Hi Artem, sorry I had experienced a week-long issue with GoDaddy that screwed up my site. Had to change or rather upgrade to a more robust hosting plan and in the process they messed up my account, etc.

Anyway, I’m still having a pretty nasty issue with trying to add a sidebar and in particularly the Default sidebar which contains the My Wishlist shortcode. These four calendar pages all have a column to host the sidebar, but when I drag the sidebar element from the page builder I get the attached error.

https://www.spainonyou.com/calendario-de-eventos/

https://www.spainonyou.com/calendario-de-eventos-lista

https://www.spainonyou.com/calendario-de-eventos-almanaque

https://www.spainonyou.com/calendario-de-eventos-mapa

Impossible to get it to work.

Any tips?

Reply to: tickets(183381)

Hello,

I have already found the error. The fault appears when we activate the option “Sold Individually”. I can only allow one ticket per person. How can it be solved?

Attachment screenshot.

Thank you,
Vicente

Reply to: tickets(183463)

Hello,

Unfortunately, we unable to refund the main plugin. Please contact CodeCanyon about this.

As for add-ons, could you send us order ids so we can find them in our system.

Reply to: tickets(182944)

Thank you very much for reporting this. Here is the patch fix.

Look forward to your name in the changelog for credits for reporting this issue 😉

Reply to: tickets(183109)

Organizer. The option is not in Edit Event > Organizer, but in Edit Event > RSVP > Additional email addresses to receive email notifications for new RSVPs.