Replies for tickets on suppota
EventON > Google Maps API > Google maps API Key (Required) is empty. Could you add the API key you created?
Of course – I mean how would I find the code to load just the ‘fun for kids’ events, or the ‘arts’ events please?
Please use Event Type: https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/
Hello,
Please go to Edit Event and select/add new Location, Organizer, SEO Additions for Event and Event Status.
Please also update EventON to 2.8.10, if needed:
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
Hello,
Could you try adding these two to the shortcode:
month_order=”DESC” event_order=”DESC”
Please also note that I cannot check the page because of the modal Sign in window.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Ashan,
The same on dev2: http://dev2.myeventon.com/wp-admin/post.php?post=22147&action=edit
I set capacity limit to 1 but after the steps described by the customer now it has 2 RSVPs.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Hello,
No issues on our test server:
No issues on EventON Settings > Shortcode:
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Please go to EventON > Appearance > RSVP Styles > RSVP Form. If you don’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.