Archives: Replies

Hye Ricky,

I do try the password and I can not login, can u please check that, so we can also give it a try from our side?

Thank you very much

Great!

Let us know if you need anything else from us, we will be happy to help!

Hi,

My management is not happy with the current color scheme. I request you to please resolve my issue at the earliest or else I will be forced to use another service. Please let me know the admin id I should give access to. I realise this option was there during ticket creation but not able to find anywhere right now.

 

 

Hello,

Kindly use this patch fix to resolve this issue:

Basically comment out the circle spots in the code.

Great! We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Hello,

When this happens please go to wp-admin > Settings > Permalinks > Save. I already did this so please check now and let me know.

Can we remove this “slider”?

This is different from my side:

Can you please send us a direct link to where the actual issue is happening? 

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Hi,

The site is live so I am really nervous about doing this when users may be trying to access the page. Its a public library.  Would it be possible for you to try after 9pm ET?

Diana

I need to test this myself. May I try the instructions mentioned in this documentation or is your website live?