Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
The problem is in
Geocoding Service: You must use an API key to authenticate each request to Google Maps Platform APIs. For additional information, please refer to http://g.co/dev/maps-no-account
Could you go to EventON Google Maps API > Google maps API Key and check if the key is present? More info on how to create a key: https://elfsight.com/blog/2018/06/how-to-get-google-maps-api-key-guide/
Also, how is it possible to share just one category of calendar at a time please?
Could you elaborate more? Available info on categories: https://docs.myeventon.com/documentations/confused-event-type-categories/ and https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/
Hello,
Unfortunately, this field isn’t available by default. However, please follow https://docs.myeventon.com/documentations/import-additional-fields-using-hooks/. Add the code to functions.php of the theme and replace _field_var_name with _evo_month_long. Put “yes” or “no” value to the .csv file.
Hello,
Please replace event_type_1 with event_type:
[add_eventon_list number_of_months=”10″ hide_empty_months=”yes” eventtop_style=’2′ event_type=”2874″]
More info: https://docs.myeventon.com/documentations/confused-event-type-categories/
Hello Bettina,
The message is coming from the customization work you had done earlier.
The custom work integrated in a child-plugin. This way, it would not be affected by regular updates of main plugin or related addons.
However, since there was a major and drastic changes in recent update of related plugin/addon, it could have been affected.
I am afraid we will need charge you small amount to sort the issue.
Can you send both wp-admin and ftp access info please?
Work is complete.
That’s a great help, thank you so much!
Google Maps aren’t showing on any of my entries (but I am loading the physical addresses). Do I need to do something else? https://exploringauckland.com/auckland-events/
Also, how is it possible to share just one category of calendar at a time please?
Thanks again, Sarah
1. These values are for admins only. Please add them to Location Address, separated by commas.
2. Please remove cal_init_nonajax=”yes” from the shortcode. Yearly View supposed to look like this https://helpdesk.ashanjay.com/wp-content/uploads/2020/06/Calendar_wrong_aspect.jpg and not like this https://helpdesk.ashanjay.com/wp-content/uploads/2020/06/hidden_arrows.jpg
Can you please send us a direct link to where the actual issue is happening? No issues on this page: https://www.mpscourses.com/webinars/
