Archives: Replies

OK, Basilis. I am not sure if you are being ironic with this or maybe you are going to help me solve my problem. If so, please send me the plugin file/s and tell me where the changes have been done, in order to be able to safely update the plugin. This is what I have been asking you.

But if you are not going to help, at least send me the invoice for the “work” done.

Hi,

thank you for your fast reply! 🙂

Sorry for the wrong data, here a working one:
User: Sup-Eventon
PW: Psas*_evt//on*

Ok, here my steps I did:

1. I updated the plugin.
   That first solved the “save twice” problem for one or two changes.
2. Then I saw that the update deactivated the “write to header” function. Switched it back on.
3. Suddenly i had to save twice again and
4. the colorpicker did not work anymore at all. It did not open when i clicked on that little hidden circle behind the other colorpicker.
5. Then I commented out the section in the js file. Now the colorpicker works again but looks the same as before.
6. I made some changes in the dark theme, saved them twice. Turned of “write to header” saved twice. Turned “write to header” back on, saved twice. Switched to default theme, saved twice. Default settings were applied. Switched back to dark theme. All changes are deleted.

So the update & patch did not solve the problems 🙁

I hope you can find out more in the backend. Feel free to change the settings as you need to, as it is only a test-website, not the live one. 😉

Here you can see the events. https://work.electronic-dance.net/eventon/

Thank you very much,
Sanny

You can check the shortcode yourself in the page I gave url of.

You could have copy/pasted the shortcode from our site. In that case, you need to retype ” ” around the values.

I have created a user for your tests in our development systems. We have the same problem in development und production. We are running the same versions.

https://dev.tacticx.de/wp-admin

User:

PW: IMky@%iA7YYAQ)^uIBR(oLI%

You can try the order 50908 and ticket 50910-50908-49242T0.

I updated the permalinks, cleared the cache, refilled it and tried again.

In german there are 5 events more happening in europe, than in  english. Any ideas?

Thanks.

deactivated for 48 hours… go ahead and test

Hello Ashran
Thanks heaps and thanks for your nice compliment.

I followed your instructions but I can’t seem to locate a log file on the server (FTP). But definitely changed and uploaded the wp-config.

Any help with this is appreciated.
Thank you.
Corina

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.