Please send us wp-admin access to your site as a private message for us to further assist your situation.
Archives: Replies
Replies for tickets on suppota
Reply to: tickets(181619)
All widgets are available in the widgets section.
In dashboard, go to appearance->widget
As for divi, the shortcode generator may not be compatible. In that case, go to myeventon>settings>shortcode, generate the shortcodes required, copy them and paste in divi text module
Reply to: tickets(181602)
To be honest, this is the first time we are hearing of the problem you have mentioned.
Based on our experience, I suggested resetting the permalink. But if you are unsure yourself, you can duplicate the site and perform it in test installation first.
Reply to: tickets(181602)
Do I really need to change the settings? Is it save to do? Just clicking it and clearing the cache had no effect.
Reply to: tickets(181602)
Yannick,
Can you reset the permalinks and clear all caches and check once?
Reply to: tickets(180674)
www.shootmart.co.uk
See “shooting/search by All./ results are held in filters by months and year.
See “shows and fairs” search by All/ results are hidden again by months and year.
Reply to: tickets(181603)
After changing the name to something else I click on “Update”. The message at the top shows that the ticket is updated but the new value is not safed.
Reply to: tickets(181603)
After that I open the ticket with the link on the right side.
Reply to: tickets(181603)
Sure. This is the screenshot when I have created the order.
Reply to: tickets(181283)
Which month is that happening on?
I just checked but could not replicate the issue.