Archives: Replies

You are welcome!

Please note that we appreciate the patience while Ashan reviews and comes back to you.

Hi,

Yes it does make sense that it should update properly.

We do wonder for this, I will have our main developer and CEO review that so he can let u know.

Hi,

Our team is spread around the world as we are a remote team.

Can you please disable this security for now, so we can work?

Hey Michael,

Yes related to what Artem has posted over the screenshot, it should fix the problem! 🙂

May I ask you, how long you will need to finish this task as I would need to plan to ticket selling for an event…

Hi Basilis,

 

thanks for your help. Adding the {  where exactly? related to the URL from Artem or the eventStatus?

Login info stopped working. Could you send the correct one?

Only from the font-end. However, you can use the built-in WordPress’ functionality (Roles and Permissions) and allow them to access Admin Dashboard.

1. It doesn’t let me to assign a featured image. Or shows:

SEO issue: The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media sites.

Could you please try the instructions mentioned in this documentation? Maybe the issue is in Compress JPEG & PNG images or similar plugin?

2. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

3. Event timezone doesn’t affect the time. This is just for information.

if not I seem  to get an error from Google.

What kind of error? Could you send us a screenshot? From my side: