Replies for tickets on suppota
Hi the link to subscriptions only shows a blank page – no where to click on a subscription.
We have also tried to restore an older version of the site – but our hosting provider only has a back up for us from after we deleted the add ons.
Please help.
Galeo
Hello Ashan,
I would like to get my refund back. It’s not worth getting this repair or getting this fix. We will use the standard calendar. It works fine for our needs.
Thank you.
the login and requested user
https://cineonlinebr.com/wp-admin
user: cineteste1
pass: 7J@WYys8OblkAOJpU*w8kShz
the author of eForm is saying it is your problem, and you are saying it is their problem. What’s up? How do I as a consumer stay?
Here is the response from eForm:
“Hello,
I am really sorry to say this, but we cannot provide third-party compatibility support, per our support policy. Also honestly speaking, there isn’t any way for us to fix this too.
The error you’ve written, isn’t coming from our files (as you can see, the file name is ajde-wp-admin.js). The only way I can think of is, if EventOn doesn’t inject scripts on pages it doesn’t control, like in eForm admin pages, then this issue won’t happen.
eForm itself, doesn’t inject anything globally. Due to many issues we faced in the past, eForm also removes any third-party scripts and styles on admin pages it controls (all the pages listed on eForm Admin Menu). But it leaves other pages untouched.
Kindly revert back to EventOn plugin and see if they are willing to make the changes.”
Hi Alex,
Some issues are harder to be handled and some are not inside our Support Policy.
We do try to solve as many issues as possible, but I think that in that case you would need to ask your Theme Provider for a refund, as their software is not doing what it should. Be compatible with all the plugins that a User wants to use.
Hi,
Thank you for the feedback.
Please do know that you are not the only one who has issues and we are trying to keep with all the clients, provide updates and fix as many issues as we can.
This way, we ensure that we provide good and top quality QA to our work, until we release it.
We understand your frustration and we respect your patience.
Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):
span.evors_choices.one { border: 1px solid #cdcdcd !important; border-radius: 20px !important; }
Please check now:
Please check this guide: https://www.wpbeginner.com/beginners-guide/how-to-allow-user-registration-on-your-wordpress-site/. Try enabling Anyone can register.
Hi Tammy,
Can you please make sure that the memory limit is 712M and then try again with the update?
